If you need to cancel or reschedule your session, a 24-hour notification is needed. If you miss, cancel, or reschedule your appointment in less than 24 hours of your appointment, the full fee will be charged.
Please arrive 5-10 minutes prior to your session.
At Massage on Main by Crystal, we have the right to refuse service to anyone at any time without question. A fee may still be assessed for the Massage Therapist’s time.
Alcohol is not to be consumed at least 12 hours prior to your session. Alcohol and massage therapy can have negative effects on the circulatory system. You will be dismissed from the session and be charged for the Massage Therapist’s time.
Late arrivals will be charged full price for the session AND your session will be adjusted accordingly.
New clients will need to fill out a health form that will be kept securely on file. You will be asked to review and sign your health information and update accordingly.
All sales are final. Gift certificates may not returned for cash.
IMPORTANT: Please arrive 5-10 minutes before your massage session time. Late arrivals will be charged full price and your massage time will be adjusted accordingly. No-Show appointments will be charged full price for the missed session. We value your time so please value ours.